At Lalkitaab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect personal information including name, email address, phone number, birth details (date, time, place), payment information, and other details you provide. This data is essential for providing accurate astrological services.
Your information is used to: provide personalized astrological services, process transactions, communicate with you, improve our services, and comply with legal obligations. Birth details are used exclusively for astrological analysis.
We implement industry-standard security measures including encryption, access controls, and regular audits. Your data is stored securely and retained only as long as necessary to provide our services or as required by law.
All payments are processed through PCI-DSS compliant payment gateways. We do not store credit card details. Payment information is encrypted during transmission using SSL technology.
We use cookies to enhance user experience and analyze site traffic. You can control cookies through your browser settings. Third-party services like Google Analytics may also use cookies.
We use Firebase for authentication and data storage, which complies with global data protection standards. Other third-party services are carefully vetted for compliance with privacy regulations.
You have rights to access, correct, or delete your personal data. You may also request data portability or restrict processing. To exercise these rights, contact us at privacy@lalkitaab.com.
We comply with applicable data protection laws including GDPR for EU users. Our data processing agreements ensure third-party vendors meet these standards.
We may update this Privacy Policy periodically. The updated version will be posted here with the effective date. Continued use of our services constitutes acceptance of the revised policy.